You know you must be doing something right when you can keep working for a client for more than ten years.

I helped British Airways create internal communications that reached over 38,000 colleagues across the globe. It was fast-paced (some might say supersonic) and needed constant innovation to keep things fresh. Successfully engaging staff using everything from Augmented Reality and apps through to experiential and ambient communications.

Our minds were more set on results than awards – the company saw employee engagement rise to 83.5% – but the year we decided to enter awards the work won four Internal Comms awards for best internal comms campaigns.